Contact free fax to email
If you would like to report a fault
Tip: Please read the Help section to see if it can resolve the problem.
If our help section did not resolve your problem and you would like to report a fault, please include the following information with your email:
- Your full name
- Your fax number
- A detailed report of the fault that you are experiencing (for example: the fax number does not ring, the fax is cutting off before completing the send – please include a scan of the fax machine fault report to assist us in finding the fault)
- Our email address:
If you would like to receive a new fax number
- Please complete the online form – you will receive a fax number right away.
- If you are not able to complete the form, please email us with your full name, cell phone number and email address so that we can issue you with a number.
- Our email address is:
To send faxes from your email
- If you would like to start sending faxes from your email, please follow the instruction on this page.